Experienced UI/UX Designer

Location: Jakarta, Indonesia
Level: Mid-Senior Level / Manager

Job Description

Understand customer needs & design solutions that delight customers.

We are looking for strong UI & UX Designer that has at least 1-2 years of experience designing tech products with deep empathy for customers. You must be comfortable in tackling ambiguity and be obsessive in understanding customer problems. You must also be a fast learner (because blockchain industry moves fast) and a strong communicator (to help team members understand customer problem).

Core Roles & Responsibilities:

  • Understand customers' needs deeply by conducting user research interviews & usability testing. This includes sourcing the right interviewees, conducting interview, synthesizing insights, and communicate the "so-what" to team members
  • Collaborate with Product, Engineering, and Business division to create solutions to solve customer problem
  • Create intuitive & compelling design for Web & Mobile applications
  • Have a strong holistic view on end-to-end user experience, and constantly suggest meaningful improvements

Qualifications:

You are the right person if you...

  • Deeply understand customer problem / user needs before designing a product
  • Excel at end-to-end customer discovery and usability testing (preparing the prototypes, coming up with test plans and questions, creating the measurements and recruiting the participants, conducting interviews/testing, discovering new problems, and designing great solution)
  • Determine whether a problem is worth solving by taking holistic view around user needs, business opportunities, technical constraints, and company strategy
  • Communicate your ideas through sketches, mockups, and interactive prototypes to bring alignment (using tools such as Sketch, Marvel, Figma, etc)
  • Love the challenge of managing complex projects & venturing into the unknown

Bonus points:

If you have the following traits, we will want you even more!

  • Strong English & Indonesian writing skill (i.e. capable of writing product copy & internal documentation)
  • Strong graphic design skill (i.e. capable of creating digital assets, in addition to UI)

Join Us

If you think our challenges and goals excite you, we'd like to know you more!

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